Medical Assistant Job – Brunswick, GA


Full Time

Job Summary/Objective:

Incumbent prepares patient for physician’s visit, shows patient to room or treatment area, takes vital signs, and documents the patient’s reason for the office visit.

Essential Job Responsibilities:

  • Greets patients and ensures that the sign in process is completed. Informs patients of the approximate wait time and explains elongated waiting periods. Communicates with staff on patient flow and wait times. 
  • Recognizes patient distress and takes appropriate action.
  • Verifies patient insurance eligibility via telephone, fax, or Internet, collects co-payments. Also corrects information in patient demographics and changes with insurance carriers.
  • Answers incoming calls and schedules appointments as needed.
  • When needed, refers patients to the billing department for assistance after researched by center. 
  • Performs daily balancing (proofing / posting). Takes deposit to bank as needed.
  • Copies patient medical records and sends them out when requested.
  • Cleans counters, empties trash, and cleans waiting room and up-front area.
  • Triages and delivers patient education.  
  • Works with other regional offices to ensure coverage.
  • Answers incoming calls and schedules appointments as needed.
  • Calls patients to relay physician messages and outcome of diagnostic test or lab results. 
  • Calls in prescription refills.
  • Collects specimens as ordered by the physician.
  • Administers medications as ordered by the physician.
  • Cleans exam room(s), instruments, and equipment between patient visits to maintain infection control. 
  • Performs venipunctures, injections, IVs, and labs as needed.
  • Completes drug screens, breath alcohol tests, spirometry, and audiometry. 
  • Maintains referral and lab notebooks.
  • Informs provider of any abnormal tests / labs.
  • Completes PSC cross training within first year of employment.
  • Assists in training new employees.  
  • Maintains compliance with training in Code of Conduct, timekeeping, Sexual Harassment, Work Place Violence, OSHA / HIPAA.

Supervisory Responsibilities:


Minimum Qualifications:

  • Position requires a high school diploma or G.E.D.
  • Must be a Certified Medical Assistant or a Registered Medical Assistant
  • (Certified EMT-Intermediate or EMT-Paramedic by the State of Georgia accepted)  
  • Computer skills and knowledge of basic medical terminology.
  • Must maintain a current CPR certification and be trained in OSHA / HIPAA compliance.
  •  Must be willing to work 12-hour shifts, weekends and holidays.
  • Must be willing to work with other centers to coordinate staff at other locations.
  • Effective verbal and written communication skills, along with proper telephone etiquette.
  • Perform in a tactful and professional manner.


Physical demand and work environment are representative of those in a medical office / clinic environment. This position requires regular standing, walking, sitting, use of hands, reaching, climbing or balancing, stooping, kneeling, crouching or crawling. Position requires the ability to hear and frequently lift or move 35lbs, infrequently up to 50 lbs. Manual dexterity required in the use of normal office equipment i.e., computers, copiers, fax machines, etc. This position requires moderate to intense visual concentration, reading, using a computer and reviewing patient charts. Position requires distance & peripheral vision and the ability to adjust focus and see color. This position has daily contact with patients, families, medical facilities; physicians, physician office staff, vendors/suppliers and AppleCare staff requiring excellent communication and problem-solving skills and professional demeanor. This position may include some travel outside of the home clinic. This position has a risk of exposure to infectious diseases requiring standard safety precautions.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

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Founded in 2004 by Dr. Melvin Deese, AppleCare has grown from its single unit in Brunswick to the largest Georgia-based operator of urgent care facilities. Now headquartered in Savannah GA, and operating 11 clinics in central and southeast Georgia, AppleCare is a growing operator of urgent care facilities focusing on the delivery of non-appointment-based medicine to the immediate care and primary care patient market.

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