Medical Assistant Job – Jesup, GA

Full Time

BASIC FUNCTION:

A Medical Assistant (MA) provides skilled nursing services to patients under the direction of a Medical Provider and plays a vital role in the clinic. They provide a variety of related services to maintain a safe, therapeutic environment.

Essential Job Duties and Responsibilities:

  • Greets patients and ensures that the sign in process is completed. Informs patients of the approximate wait time and explains elongated waiting periods. Communicates with staff on patient flow and wait times.
  • Recognizes patient distress and takes appropriate action.
  • Verifies patient insurance eligibility via telephone, fax, or Internet, collects co-payments. Also, correction information in patient demographics and changes with insurance carriers.
  • Answers incoming calls and schedules appointments as needed.
  • When needed, refers patients to the billing department for assistance after researched by center.
  • Performs daily balancing (proofing / posting). Takes deposit to bank as needed.
  • Copies patient medical records and sends them out when requested.
  • Cleans counters, empties trash, and cleans waiting room and up-front area.
  • Triages and delivers patient education.
  • Works with other regional offices to ensure coverage.
  • Answers incoming calls and schedules appointments as needed.
  • Calls patients to relay physician messages and outcome of diagnostic test or lab results.
  • Calls in prescription refills.
  • Collects specimens as ordered by the physician.
  • Administers medications as ordered by the physician.
  • Cleans exam room(s), instruments, and equipment between patient visits to maintain infection control.
  • Performs venipunctures, injections, IVs, and labs as needed.
  • Completes drug screens, breath alcohol tests, spirometry, and audiometry.
  • Maintains referral and lab notebooks.
  • Informs provider of any abnormal tests / labs.
  • Completes PSC cross training within first year of employment.
  • Assists in training new employees.
  • Maintains compliance with training in Code of Conduct, timekeeping, Sexual Harassment, Work Place Violence, OSHA / HIPAA.

EDUCATION AND EXPERIENCE:

High School Diploma or equivalent. Must possess a current certification to practice as a Medical Assistant. Must have the ability to deal tactfully with patients and family members. Must possess excellent written and oral communication skills. Must have patience, tact and a cheerful dispositions and enthusiasm. Must maintain current CPR and a valid driver’s license. Must pass a pre-employment criminal history and drug screen.

KNOWLEDGE AND SKILL REQUIREMENTS:

  • Basic knowledge of AAP concept.
  • Ability to obtain Drug Screen training certification
  • Ability to operate/order out sourced labs
  • Ability to communicate with insurance companies
  • Knowledge of PAR levels
  • Knowledge of ordering procedures from DMS to medications and soft supplies when necessary
  • Knowledge and training complete of all drug screens
  • Good digital dexterity and hand-eye coordination to utilize assessment tools
  • Superior oral and written communication with co-workers, patients and their families
  • Ability to interact positively and professionally with others at all times
  • Sustains emotional stability with the ability to cope with stressful situations
  • Remains calm under pressure and handles situations tactfully
  • Respects patients and co-workers on a daily basis
  • Maintains an orderly work area and produces exceptional work
  • General knowledge of patient care
  • Exhibits a responsible attitude and needs little supervision
  • Ability to multi-task

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Physical demand and work environment are representative of those in a medical office / clinic environment. This position requires regular standing, walking, sitting, use of hands, reaching, climbing or balancing, stooping, kneeling, crouching or crawling. Position requires the ability to hear and frequently lift or move 35lbs, infrequently up to 50 lbs. Manual dexterity required in the use of normal office equipment i.e., computers, copiers, fax machines, etc. This position requires moderate to intense visual concentration, reading, using a computer and reviewing patient charts. Position requires distance & peripheral vision and the ability to adjust focus and see color. This position has daily contact with patients, families, medical facilities; physicians, physician office staff, vendors/suppliers and AppleCare staff requiring excellent communication and problem-solving skills and professional demeanor. This position may include some travel outside of the home clinic. This position has a risk of exposure to infectious diseases requiring standard safety precautions.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

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Founded in 2004 by Dr. Melvin Deese, AppleCare has grown from its single unit in Brunswick to the largest Georgia-based operator of urgent care facilities. Now headquartered in Savannah GA, and operating 11 clinics in central and southeast Georgia, AppleCare is a growing operator of urgent care facilities focusing on the delivery of non-appointment-based medicine to the immediate care and primary care patient market.

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